AklHome Privacy Policy

Welcome to AklHome

AklHome is an eCommerce platform that sells home furniture and goods and connects home professionals with homeowners. Users can browse home designs, furniture, accessories, and products, find reviews, refer professionals, take advice from experts, and read articles about home improvement.

This Privacy Policy is designed to help you understand what information AklHome collects, how AklHome uses it, how it may be shared, and what choices you have. It governs the products and services we offer through our website, mobile applications, and other applications (collectively, the “Site” or “AklHome Platform”).

By using the Site, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy. Additionally, our terms and conditions are incorporated by reference into this Privacy Policy, including applicable terms governing limitations on liability and the resolution of disputes. The terms “we,” “us,” or “our” refer to AklHome Company.

Information We Collect

We collect the following categories of personal information from you:

  1. Personal Information: Includes your name, email address, phone number, and other contact details when you sign up or create an account.
  2. Account Information: Information related to your transactions and account preferences.
  3. Usage Information: Details about your interactions with our services, including device information and activity logs.
  4. Location Data:
    • Collection: AklHome may collect precise or approximate location data from your mobile device.
    • Usage: To provide personalized recommendations, connect you with nearby service providers, and improve services.
    • Opt-Out: You can disable location services via your device settings.

How We Use Your Information
We use the information we collect to:

  • Provide and improve our services.
  • Personalize your experience on the AklHome Platform.
  • Process transactions and communicate with you about your account.
  • Send promotional and transactional communications.
  • Ensure legal compliance and resolve disputes.

Data Sharing and Disclosure
We do not sell your personal information. However, we may share your information:

  • With service providers who perform services on our behalf (e.g., payment processors or delivery companies).
  • To comply with legal obligations or enforce our terms of service.
  • To protect the safety and security of AklHome and its users.

AklHome Communications

When you join AklHome by signing up for an account, you will receive newsletters about our offerings and features. You can manage your preferences in your account settings. However, certain essential communications (such as legal or transactional notices) will still be sent. You can also opt out of promotional text messages in your account preferences.

Account and Data Deletion

We respect your right to delete your account and associated data. You can delete your account via the app or through our website.

1. Deleting Your Account via the AklHome App

  1. Log in to your account using the AklHome app.
  2. Go to the Profile tab.
  3. Scroll to the bottom of the menu options.
  4. Click on the Delete Account option and confirm your request.

2. Deleting Your Account via the Web

You can also delete your account by visiting our Account Deletion Page:

https://aklhome.com/my-account/

This page provides instructions for deleting your account or submitting a request for account deletion.

3. What Happens When You Delete Your Account

  • All your account data will be permanently deleted immediately after your request is processed.
  • This action is irreversible.

    If you experience any issues or have additional questions, please get in touch with us at info@aklhome.com.

Your Rights

You have the right to:

  • Access and update your personal information by logging into your account.
  • Delete your account and associated data anytime (see Account and Data Deletion above).
  • We request that you stop using your information for marketing purposes by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated by updating the date at the top of this policy and, where appropriate, providing you with notice through the AklHome app or via email.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us:  info@aklhome.com